Refund policy

Goods and services

Customers can request for refund within 15 days from the date of purchase, if the purchase of goods are from our firm websites. Please refer to the Terms of Service.

The products or services purchased from third-party vendors, either from an online or offline store, are subject to the third-party vendor's Refund Policy.

Software services

We do not offer refunds for software services.

Subscription services

Customers are not entitled to refunds for either digital or non-digital subscription services.

Books

Physical books (paperback or hardcover) are not covered under the return policy and can't be returnable.

Once the customer takes delivery of a PDF eBook by any electronic means (download, email, storage media, etc.), then no refunds will be entertained.