Refund policy

Goods and services

Customers can request for refund within 15 days from the date of purchase, if the purchase of goods are from our firm-websites. Please refer to the Terms of Service.

The products or services purchased from third-party vendors, either from an online or offline store, are subject to the third-party vendor's Refund Policy.

Software services

We do not offer refunds for software services.

Subscription services

Customers are not entitled to refunds for either digital or non-digital subscription services.

Books

Physical books (paperback or hardcover) are not covered under the return policy and can't be returnable.

Once the customer takes delivery of a PDF eBook by any electronic means (download, email, storage media, etc.), then no refunds will be entertained.